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Small Business Digest


  
    February-2013
 
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Expert offers primer on a cautious approach to selling abroad.

Educating customer service staff to provide outstanding service adds profit dollars.

Latest census shows more Americans choosing HSAs as their healthcare insurance option.

New payment channel is alluring but care must be taken to ensure customer loyalty.

Surround your sales message with information your customers can use.

As device usage expands, companies see greater usability in programs.

Video conferencing, agenda, materials handling, post-meeting archiving adds to offering.

As stay-at-home workers increase, so does security issues expand.

Natural, man-made disasters can devastate smaller enterprises but little preparation reported.

Insurance Institute publications offer detailed primers on preparation, aftermath strategies.


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